faq

manufacturing

 All of our clothes are made in Vancouver Canada. We know all our factories well and have a close relationship to the men and women who make our clothes.
As part of our commitment to Eco sustainability, we don’t wrap our finished garments in poly bags.
 

 fabric & care

Our purpose is to provide comfort and style with sustainable measures. We are committed to using only sustainable fabrics recycled paper hang tags, certified water-based inks and low impact dyes.
All of our fabrics contain 100% natural fibers and are organic whenever possible.
 For maximum longevity, we recommend washing cold and tumble dry on low.
 

sizing

Our pieces are designed with the intention to be worn several seasons. If your child is on the smaller end of a size range, we recommend rolling the sleeves and pants so there’s room to grow. Please always check the sizing notes on the product page about the fit of specific styles.
 

shipping policy

We offer free shipping on orders over $85 CAD.
All orders will be shipped within 3-5 business days following your order.
If for any reason beyond our control, this deadline cannot be met, we will contact you immediately.
All packages will be shipped through Canada post.
Shipping rates are calculated according to the shipping address and the weight of the package.
 

 return & exchange policy

 We want you to love our products as much as we do!
If you are not completely happy with your purchase, all unworn and tagged items can be returned for exchange or store credit within 14 days of delivery. Simply email us at info@nusnus.ca before returning your package. In your email please include:
a note explaining why you are returning the merchandise,
your name and order number. Return shipping costs are the responsibility of the buyer.
 All items on sale are final sale and cannot be returned.
 

 payment

 We accept all major credit cards as well as PayPal.